FREQUENTLY ASKED QUESTIONS

Safetrak FAQs

Do I have to pay subscription?

Your system requires subscription that covers technical support and system upgrades as well as the hosted or local solution.


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Is Safetrak compatible with windows 7?

Safetrak runs in a browser, so it is compatible with any operating system that has a browsers. The software itself is installed in a hosted environment provide by Brady or needs to be installed on a Windows 2008 SP2 server running IIS and MSSQL 2008


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Can I track my assets using GPS?

Standard RFID tags do not provide this functionality, however some hand helds have the functionality to establish the current GPS location and capture this data during an inspection.


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Can I amend my own modules?

Yes.


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If I already have PDAs, can I use them with Safetrak?

No, Safetrak provides its own pre-selected PDA’s


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Is there a limit on how many assets I can manage with Safetrak?

No.


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Can I perform multiple inspections on the same asset?

Yes, it can also guide and report on different processes, such as repairs or booking events.


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If Safetrak host my data, where is it held and how secure is it?

Your data is located in the UK and nightly backups are taken.


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Do Safetrak offer training?

Yes, full onsite training is available.


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How do I get technical support?

By calling + 44 (0) 2003 009 635 or emailing tseurope@bradycorp.com


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How long do RFID tags last for and can I re-use them?

Safetraks RFID tags have no power source so the batteries won’t do dead, they are rated to many million reads so will almost certainly outlast the asset it is attached to. The tags can be re-assigned to new assets once the old asset has been decommissioned.


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Do I have to use Scafftag’s visual tags?

No, but this range of tag offers the end user visibility of the last and/or next inspection date before they use the asset.


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Can I scan a whole room of assets in one go?

This is not a function that Safetrak offers, we do offer multiscan of similar items to speed up the inspection process.


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Can Safetrak integrate with other software packages?

Safetrak can share information with other software packages via export and import. 


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What formats can I export my report to?

PDF, CSV, Excel, XML, MHTML, TIFF, Word.


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I have data already can this be imported into Safetrak?

Yes, Safetrak provide this service.


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If you haven’t found the answers you were looking for on our FAQs page, click here to use our contact form to submit a question, or call our customer services department on +44 (0) 845 089 4060